How To Product Guide
Shipping
What are your delivery times?
Delivery is 4-9 days depending on destination. Please note Covid can delay shipping.
How much does shipping cost?
- Shipping is free over $99.00 US & Canada
- $20.00 for orders under $99.0
- Other global destinations will be quoted at check out
Can you provide worldwide shipping?
Yes we ship globally
My Order
How can I cancel my order?
Please email us at hello@thezenco.com
What if I receive my order and a item is missing?
Please email us at hello@thezenco.com
Do you offer exchanges for faulty items?
Yes we provide a 1 year limited warranty.
Product
How do I care for my product?
Glassware is dishwasher safe. Please use isopropyl alcohol to clean Flow glassware.
Do you offer a warranty?
Your Zenco unit comes with a 1 year limited warranty,