How To Product Guide

How to guide

Zenco Duo

Watch Film

How to Guide

Zenco flow

Watch Film


What are your delivery times?

Delivery is 4-9 days depending on destination. Please note Covid can delay shipping.

How much does shipping cost?

- Shipping is free over $99.00 US & Canada
- $20.00 for orders under $99.0
- Other global destinations will be quoted at check out

Can you provide worldwide shipping?

Yes we ship globally

My Order

How can I cancel my order?

Please email us at

What if I receive my order and a item is missing?

Please email us at

Do you offer exchanges for faulty items?

Yes we provide a 1 year limited warranty.


How do I care for my product?

Glassware is dishwasher safe. Please use isopropyl alcohol to clean Flow glassware.

Do you offer a warranty?

Your Zenco unit comes with a 1 year limited warranty,